Job Description
Dis-Chem Pharmacies requires experienced Cashiers for their South Coast store. To support customer service at point of sale while ensuring a world-class shopping experience. Record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures, with zero tolerance toward inaccuracies & elimination of fraud risk.
Minimum Requirements:
Essential:
- Grade 12 / Matric
 - A minimum of 6 months’ experience cashier/till operations experience
 - Computer literate – MS Office
 - Sound numerical skills
 - Strong command of the English language
 - Basic customer service
 - Willing and able to work retail hours
 
Job Description:
- Adhere to Dis-Chem’s customer service policies and procedures
 - Establish a professional relationship with customers
 - Report customer complaints and compliments to the Frontline Supervisor, or store management
 - Adhere to the customer turnover hourly rate
 - Be aware of current sales and promotions
 - Ensure colleagues and customers are not exposed to any risk
 - Carry out and manage Dis-Chem 5 star communication principles
 - Be responsible for cash flow
 - Ensure all line voids and price changes are approved and signed off by the supervisor
 - Exchange merchandise for customers and accept returned goods by customers when authorised to do so
 - Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
 - Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
 - Ensure cash is placed in drop safe according to Dis-Chem’s SOPs
 - Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
 - Ensure all outgoing stock/items/scripts are scanned and paid for
 - Ensure that all money is strictly kept safely and securely inside the till
 - Handle daily takings confidentially, and only discuss with management
 - Be alert, recognise and report suspicious behaviour to management
 - Address queries regarding store merchandise
 - Adhere to Dis-Chem’s security policies and procedures
 
Competencies:
Essential:
- In-depth knowledge of operating cash registers, and maintaining cash drawers
 - Knowledge of processing sales, refunds and payments
 - Strong command of English (written and oral)
 - Accuracy
 - Attention to detail
 - Presentable
 - Emotional intelligence
 - Social awareness
 - Accountability
 - Problem-solving
 - Analyse basic reports
 - Trustworthy and honest
 - Time management
 
Advantageous:
- Third additional language
 - Special conditions of employment:
 - Willing and able to work retail hours
 - Reliable transport and/or reside in close proximity to the store
 - South African citizen
 - Clear credit and criminal records
 
Remuneration and benefits:
- Market-related salary
 - Medical aid
 - Provident fund
 - Staff account
 
ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE, PLEASE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.
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