Company: Toys R Us and Babies R Us
Location: South Africa
Closing Date: 06 February 2025
We are looking for a Shop Assistant and we would like you to join our team!!
Job purpose:
Maximizing sales by effectively delivering AWESOME customer service and providing customers with a WOW experience
Key Skills needed:
- Sales driven
- Fantastic customer service skills
- Tenacious
- Highly motivated and target driven
- Excellent selling and communication skills
- Merchandising
Key Performance Areas
- Providing AWESOME customer service to give customer a WOW experience
- Attend to unique and individual shopping needs of each customer and always put the Customer first
- Ensuring that customers receive prompt and relevant service on the sales floor and by telephone
- Adhere to all basic customer service standards
- Determining customers’ requirements and advising on product range, price and warranties
- Demonstrating, explaining and advising on products to customers
- Selling goods and most importantly add on sales and services
- Ensuring that goods are correctly priced and displayed
- Ensure promotions are executed timeously and execution is planned in advance
- Adherence to all merchandising/layouts and housekeeping standards and schedules
- Preparation, implementation and maintenance of all advertised sales promotions timeously
- Reporting on fast and slow sellers to the Store Manager
- Participating in stock takes and stock counts
- Minimize stock loss
- Minimize expenses in area of responsibility
- Maximize sales in all areas
- Protect Company’s assets in area of responsibility
- Entry Requirement
- Matric Certificate
- 6 (six) months retail experience
- Must have own or reliable transport to be able to work shifts
General
- To undertake any other relevant duties requested by Senior Management
- To undertake all mandatory and service training as required
- Maintaining the strict confidentiality of all information
- To undertake an appraisal and personal development review regularly
- To take responsibility and accountability for being up to date with current SOP’s
- Co-operating fully in the introduction of any new technology and new methods.
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