First National Bank (FNB) is looking for South African jobseekers to join their team as Client Service Consultants within the Commercial Forex Division. Successful applicants will be responsible for assisting clients with Forex payments, delivering exceptional service, resolving client queries, and supporting sales processes to help the bank achieve its goals.
This is more than a job — it’s an opportunity to work with diverse talents, develop your skills, and make a meaningful impact in the financial services industry. At FNB, your contributions directly influence client satisfaction and business growth in a dynamic, forward-thinking environment.
Applications are open until February 1, 2026, giving you plenty of time to secure a spot in a team that values adaptability, collaboration, and innovation.
Role Purpose
As a Client Service Consultant, you will:
- Serve as the first point of contact for clients with queries related to Forex payments (inward and outward)
- Deliver exceptional, proactive service that exceeds client expectations
- Troubleshoot and provide technical assistance to clients
- Build long-term, trust-based relationships with client accounts
- Provide accurate, complete, and compliant information using the right tools and methods
Minimum Requirements:
- Grade 12 or a relevant tertiary qualification.
- 1–2 years of experience in client services, Forex, or call center support
Final Thoughts:
The Client Service Consultant – Commercial Forex position at FNB is perfect for proactive individuals passionate about delivering exceptional client experiences, working in a fast-paced, innovative environment, and growing within the financial services sector.
How to Apply:
To apply, introduce yourself to FNB recruiters via the official channels before the closing date of February 1, 2026. For any queries, candidates can log requests via MyQ
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